Fact Sheet: PDD Change Initiatives
- Fact Sheet: PDD Change Initiatives
(formatted for printing)
- What it is
- Why it’s important
- What’s happened so far
- What’s next (key goals and timelines)
- Who to contact
What it is
- Minister’s six PDD Priority Actions + 11 directions given to Community Boards following the administrative review = PDD Change Initiatives Project
- The 17 activities/directions have been consolidated into nine “Change Initiatives”, as follows:
- Have PDD operate as one program / one organization, consistently across all regions.
- Identify common functions and processes to be implemented province-wide, and in cooperation with the Alberta Supports Initiative, design an organizational structure that supports those functions and processes.
- Make PDD’s contracting process more effective and efficient
- Continue to implement the Supports Intensity Scale and related funding approach
- Improve the way the PDD program procures and contracts for services
- Improve accountability and focus on continuous improvement for the PDD system
- Implement a Performance Management Framework that includes a focus on measuring achievement of Personal Outcomes for individuals
- Develop an Accountability framework for funded service providers
- Develop a more modern client information computer system that allows for improved case management, payments and monitoring, and is accessible by the PDD program and contracted service providers
- Clarify the PDD program’s mandate as it relates to the program’s Core Businesses, and share best practices across the program to demonstrate innovation and service excellence
- Communicate consistent information about the PDD program
- Have a common website to replace the Community Board websites
- Redirect savings achieved by reducing administration costs, to frontline services for individuals
- Support and enhance the use of Family Managed Services as an option for families
- Have consistent, comprehensive information
- Reduce administrative barriers for families
- Improve supports for individuals with complex needs
- Have PDD operate as one program / one organization, consistently across all regions.
Why it’s important
- PDD is an important program that provides critical supports to adult Albertans with developmental disabilities. This is a great opportunity to make the program the best it can be for the people it supports.
- Information on the Change Initiatives will be shared with individuals, families, PDD staff, service providers, Family Managed Services funds administrators and other key stakeholders on an ongoing basis. Their input will be sought throughout the process.
What’s happened so far
- June 2011: A project structure was established to ensure effective leadership, coordination and implementation of the nine Change Initiative
- June 2011: Consultations were held in each of the six PDD regions with individuals, families, and service providers on how to implement a new contracting process. (Change Initiative #2)
- September 2011: PDD Community Board websites were amalgamated into the Ministry of Seniors and Community Supports PDD program website. (Change Initiative #6)
- September 2011: Comprehensive information and resources were posted online for families interested in managing their own supports through Family Managed Services. (Change Initiative #8)
- December 2011: Progress report of Change Initiatives posted on the PDD section of the Alberta Seniors website.
What’s next (key goals and timelines)
- One Program – One Organization Approach
- December 2011: common organizational approach developed
- April 2012: implementation plan developed
- May 2012-March 2013: implementation of common approach
- April 2013: new organizational approach fully implemented
- Funding and Contracting
- June 2011: stakeholder consultations on contracting approach completed
- January 2012: pilots to test new procurement and contracting approaches begin
- April 2013: new contracting approach fully implemented
- Accountability and Continuous Improvement
- November 2011: Personal Outcomes Index surveys begin to be implemented across the province as the way to measure personal outcomes for individuals
- December 2011: approach for common accountability framework for PDD funded service providers developed
- September 2012: a way to measure the PDD system’s performance, (including measuring achievement of personal outcomes for individuals), developed, implemented and reporting begins
- IT (computer) system:
- Spring 2012: Business requirements for new computer system developed in conjunction with Alberta Supports
- Spring 2014: New IT system fully developed, ready to begin implementing across the PDD system
- Mandate and best practices
- November 2011: Best practices and evaluation framework developed for the PDD program’s Core Business to Promote Inclusive Communities
- December 2011: Mechanism developed for PDD Community Boards to share best practices, quarterly
- Common Communication
- September 2011: all PDD regions’ websites amalgamated into Ministry PDD website
- October 2011 and ongoing: website improvements and updating
- Spring 2012: identification of other ways to ensure common, consistent communication about the PDD program
- Redirect administrative savings
- December 2011: process developed to track and record administrative savings
- Family Managed Services
- September 2011: comprehensive information/resources available online
- January 2012: further reduction of administrative barriers for families involved in Family Managed Services
- Complex needs
- April 2012: PDD program policy established to ensure consistent assessment and quality supports for individuals with complex needs
- April 2012: Cross-ministry work results in better continuum of coordinated services for individuals with complex needs
Who to contact
For more information on any of the Change Initiatives, contact your PDD Community Board.
- Edmonton 780-427-2817
- Calgary 403-297-5011
- Central 403-340-5003
- Northeast 780-645-6417
- Northwest 780-538-5115
- South 403-381-5777
