Alberta Supports
Alberta Supports seeks to make it less complicated for Albertans to:
- find information about social based assistance programs offered by the Alberta government;
- access the appropriate type and level of service and support they need; and
- get help with transitioning between programs as their age and circumstances change.
To help Albertans do this, two choices have been created—a web portal and a toll-free contact centre.
- Information on provincial social-based assistance programs and services
- Online estimator tool to help determine potential eligibility for social based programs and services
Alberta Supports Contact Centre
To call the Alberta Supports contact centre, dial 1-877-644-9992 (toll-free in Alberta)
In Edmonton, dial 780-644-9992
What's New
More Information
Partnering Ministries
The Alberta Supports initiative is led by Seniors and Community Supports. The other four partner Ministries are: Children and Youth Services; Employment and Immigration; Housing and Urban Affairs; and Service Alberta.
How Alberta Supports started
In 2008, Premier Ed Stelmach gave Mary Anne Jablonski, Minister of Seniors and Community Supports, a mandate to lead the Social Based Assistance Review. The purpose of the review was to review related policy, programs and services through innovative collaboration with partner Ministries.
The desired outcome of the review was to support vulnerable Albertans by moving toward citizen-centered programs and services that are more effective, appropriate and easier to access. The Alberta Supports web portal and contact centre are an outcome of the review.
What's next
Work is being done to identify a number of early initiatives that will help to move toward this new integrated and client-centered approach. As well, pilot projects are also getting underway in several locations around the province to explore approaches to delivering in-person services more effectively.
